Get the Right Collision Repairs.
Whether you take your damaged vehicle to a dealership or an independent collision shop for repairs, take the time to find the right one.
Find the Right Shop.
Remember these tips when you’re looking for a collision shop:
- It’s your choice where you get your repairs
- A great place to start is the Collision Shop Locator. You can search for every certified Ford Dealer and recognized independent body shop in your area with techs who are trained, certified and qualified to work on your Ford
- If you research collision shops that aren't a part of the Ford National Body Shop Network, ask about training, certifications and qualifications
- You can also ask friends or family for a recommendation
- Ask the shop if they use new OEM parts
- Make sure you feel comfortable working with the shop
- Your insurance company can’t steer you to a specific shop
Know Your Repair Rights.
Knowledge is power. Know what to do during the collision repair process:
- Don’t release your vehicle from a tow yard until you have found the body shop you want to use
- Demand new OEM parts with any repair
- Before you sign an estimate, make sure you know which parts will be replaced and the type of parts that will be used to replace them
- Don’t sign anything unless you read and agree to the repairs and parts listed
- If you don’t understand any part of your estimate, ask questions
- Don’t rush the repairs and know what to expect
- If you have any problem with any repair, take your vehicle back and have the work redone
Find the Nearest
Collision Repair Shop
Search by City and State, ZIP Code or the Name of the Collision Shop