Collision Assistance

Get Collision Assistance
With the FordPass™ App*

Go from thinking "What now?" to getting your vehicle back to pre-accident condition by using the Collision Assistance feature in the FordPass™ App.*

Collision Assistance helps put you in control

A collision, even a minor fender bender, can be overwhelming and confusing. Collision Assistance within the FordPass App* is there to help you regain control of the situation. It’s a step-by-step guide for how to proceed if the unthinkable occurs.

BE SAFE, SEEK HELP - Move to a safe spot if possible, turn on your hazard lights and be careful getting out of the vehicle. Check to see if anyone is injured or needs assistance and call 911.

LOCATE A REPAIR CENTER AND TOWING - Collision Assistance will show you the nearest Ford Certified Collision Network (FCCN) repair centers, along with contact information. FCCN shops have the right tools and training, the proper repair procedures and the original Ford Parts to return your vehicle to its pre-accident condition. You can also arrange towing, if needed.

DOCUMENT THE ACCIDENT - Create a file to store names and contact information of the other drivers and witnesses, as well as photos. Shoot and store up to 12 photos showing vehicle and property damage, driver's license, plate numbers and insurance cards. Collision Assistance makes sharing all of this information easy.

FIND ALTERNATE TRANSPORTATION - This function provides a collection of short and long-term transportation solutions, everything from ridesharing to national rental chains, easily reached at the push of a button.

Download The FordPass App

If you don't have the FordPass App, download it now. To turn on Collision Assistance, you must enable Bluetooth®** on your smartphone and activate Ford Applink®*** (for connected vehicles with SYNC® 3 and up).

In addition to Collision Assistance, FordPass offers many other benefits. It puts everything from important vehicle details to vehicle control features to Roadside Assistance at your fingertips.

Get FordPass

*FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. ***Commands may vary by phone and Applink software.

The Right Policy

Check to make sure your insurance policy covers new OEM collision parts.

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The Right Parts

Get the parts made by the same people who built your Ford.

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The Right Collision Center

Find a list of Ford-certified dealer and independent collision repair centers near you.

Find a center