Top 10 things to know
After an Accident

Nobody plans to be in an auto accident. One thing, however, is certain – what you do in the immediate aftermath of a collision is crucial.

Here are some simple steps to follow if you are involved in an accident, with a little help from Agero, Inc:

  1. Whatever you do, don’t leave the scene. If the car is operational and the accident is minor, move your vehicle to a safe spot, out of the way of traffic.
  2. Turn off your vehicle and turn on your hazard lights. If you do leave your vehicle, be careful getting out – and find a safe, visible location until help arrives.
  3. Check to see if anyone is injured or needs assistance.
  4. Call 911, no matter how minor the collision. A police report can be vital in the claims process.
  5. If you have them, use cones, flares or reflective warning triangles for added safety.
  6. Use Ford's handy collision brochure to gather information from other drivers or witnesses involved in the accident. If you need a tow, you can find the contact number for Ford’s roadside assistance here as well.
  7. If safe to do so, take pictures of the accident scene – including vehicles involved, as well as the road and weather conditions.
  8. Be respectful, but wait until you talk with your insurance company before discussing fault for the accident.
  9. File an accident report at the scene and start the insurance claim process immediately.
  10. Know what your insurance covers.

When it’s time for repairs, have your vehicle restored to pre-accident condition by specifying Original Ford Parts in your repair. It’s your right to request new OEM parts. Look for a collision center that’s part of the Ford Certified Collision Network (FCCN), where you’ll get the tools, facilities and training needed to properly repair your vehicle and keep your Ford a Ford. Just visit collision.ford.com to find a location near you. Remember, when it comes to parts and repairs after an accident, it’s your call.

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