Top 10 things to know
After an Accident
Nobody plans to be in an auto accident. One thing, however, is certain – what you do in the immediate aftermath of a collision is crucial.
Here are some simple steps to follow if you are involved in an accident, with a little help from Agero, Inc:
- Whatever you do, don’t leave the scene. If the car is operational and the accident is minor, move your vehicle to a safe spot, out of the way of traffic.
- Turn off your vehicle and turn on your hazard lights. If you do leave your vehicle, be careful getting out – and find a safe, visible location until help arrives.
- Check to see if anyone is injured or needs assistance.
- Call 911, no matter how minor the collision. A police report can be vital in the claims process.
- If you have them, use cones, flares or reflective warning triangles for added safety.
- Use Ford's handy collision brochure to gather information from other drivers or witnesses involved in the accident. If you need a tow, you can find the contact number for Ford’s roadside assistance here as well.
- If safe to do so, take pictures of the accident scene – including vehicles involved, as well as the road and weather conditions.
- Be respectful, but wait until you talk with your insurance company before discussing fault for the accident.
- File an accident report at the scene and start the insurance claim process immediately.
- Know what your insurance covers.
When it’s time for repairs, have your vehicle restored to pre-accident condition by specifying Original Ford Parts in your repair. It’s your right to request new OEM parts. Look for a collision center that’s part of the Ford Certified Collision Network (FCCN), where you’ll get the tools, facilities and training needed to properly repair your vehicle and keep your Ford a Ford. Just visit collision.ford.com to find a location near you. Remember, when it comes to parts and repairs after an accident, it’s your call.