COVID-19 and Collision Repair
What You Need to Know

So you've been in an accident and need to choose where to take your vehicle for repairs. There are typically many factors to consider when making that decision. Is it a reputable shop? Do they have expertise repairing my type of vehicle? Are they going to use all the proper replacement parts?

Well, you can now add another question to that list: What sort of COVID-19 precautions does the repair shop follow? These days, that's important. And when your vehicle is a Ford, it's just one more reason to seek out a Ford Certified Collision Network (FCCN) repair center.

Go in network for extra peace of mind

Choosing an FCCN repair center can help keep your collision repair concerns at bay right from the start. Shops in this exclusive network are the only repair facilities certified by the Ford Motor Company. One advantage of that is getting Ford guidance on how to conduct business with extra care at a time when customer safety must be top of mind.

You can rest assured that COVID-19 procedures and protocols are shared with FCCN repair centers – providing Ford insight and best practices on how to better operate in the midst of a global pandemic. This includes everything from advice on the health screening of those working on your vehicle to enhanced cleaning procedures for the facility and your vehicle. Look for things like curbside pickup options and extra care with key delivery as well.

Get all the advantages of a certified center

As for the actual vehicle repair, FCCN centers have you covered with the state-of-the-art capabilities you need. At your service are expertly trained people using the right tools, equipment and repair procedures to get your vehicle back to its pre-accident condition. And let's not forget the parts. FCCN centers make it their policy to use Original Ford Parts whenever possible and offer a lifetime limited warranty* on all repair work on top of that.

Now if by chance you're still wondering what's so great about choosing a certified center, consider this: Certified means FCCN facilities have been assessed by Ford each year to meet high Ford standards of excellence. It also means there's ongoing repair support from Ford to help centers stay current on repair issues. This is all just further assurance that you'll be getting the best quality fix for your Ford.

With 1,700 collision centers across the country (and growing), look for an FCCN center near you the next time your Ford needs a collision repair. Remember, it's your choice where to take your Ford after a collision. And when you see the FCCN badge, know it's much more than just a Ford stamp of approval. It's a sign of confidence that the right repair for your Ford is waiting.

Find a Ford Certified Collision Network Location Now

*See your seller for limited-warranty details.

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