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New replacement parts that were not produced, or supplied by the original equipment manufacturer (OEM)...

Read more in the Glossary.

Parts saved from a vehicle, often from one that was deemed a total loss. Quality concerns may exist...

Read more in the Glossary.

Remanufactured parts are parts removed from an existing vehicle that are repaired and/or refinished...

Read more in the Glossary.

Referred to as Original Equipment Manufacturer collision replacement parts, Original Equipment collision parts, or simply OE parts, are designed by your vehicle manufacturer and are produced to the same specifications and tolerances as the parts on the vehicle when it was manufactured...

Read more in the Glossary.

The portion of the insurance contract that outlines the duties and responsibilities of both the insured and the insurance company...

Read more in the Glossary.

Loss or harm to a person or property.

Read more in the Glossary.

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